Characteristics of the PKO Bank Polski SA Group activity

The PKO Bank Polski SA Group (the Bank’s Group, the Group) is among the largest financial institutions in Poland and is one of the largest financial groups in Central - Eastern Europe. PKO Bank Polski SA (the Bank), the parent company of the Group, is the largest commercial bank in Poland and a leading bank on the Polish market in terms of scale of operations, equity, loans, deposits, number of clients and the size of the distribution network.

PKO Bank Polski SA is a universal deposit-loan commercial bank offering services to both residents and non-residents retail, corporate and other clients. PKO Bank Polski SA is licensed to hold foreign exchange and currencies and sell/buy them, as well as to perform a full range of foreign exchange services, to open and hold bank accounts abroad and to deposit foreign exchange in these accounts. The Bank stands out on the Polish banking market with high financial results, which ensure stable and safe development of the Bank. PKO Bank Polski SA has a leading share in the Polish banking market at the level of 17.9% (deposits) and 17.8% (loans). The Bank is a leader in the Polish market in terms of the number of current accounts, payment cards and the value of mortgage loans.

Apart from the strictly banking and brokerage activities, the PKO Bank Polski SA Group offers a range of specialised services relating to leasing, factoring, investment funds, pension funds and insurance and transfer agent, outsourcing of IT professional, support services in the field of conducting business by other entities, it conducts real estate development and management activities, as well as through its subsidiaries in Ukraine, the Group conducts banking and provides financial services and debt collection.

The Group operates in the Republic of Poland and through its subsidiaries: KREDOBANK SA, ‘Inter-Risk Ukraina’ Sp. z d.o. (Additional Liability Company), Finansowa Kompania ‘Prywatne Inwestycje’ Sp. z o.o., Finansowa Kompania ‘Idea Kapitał’ Sp. z o.o in Ukraine as well as through its subsidiaries PKO Finance AB and PKO Leasing Sverige AB in Sweden and in Germany by a branch of corporate PKO Bank Polski SA (PKO Bank Polski Niederlassung Deutschland) launched in 2015.

During the whole period of activity, the Bank had been consistently developing the prestige of its brand and providing services to many generations of Poles. The long tradition and clients’ confidence are the important element of identification of the PKO Bank Polski SA Group, that’s why consistent measures are taken in order to reinforce its perception as a group of institutions:

• secure, strong and competitive,
• modern and innovative, client-friendly and efficiently managed,
• socially responsible, concerned about the development of the cultural awareness of Poles.

Despite the keen market competition, the PKO Bank Polski SA Group effectively develops its operations not only in its traditional area of operations – serving retail clients. It became also a leader for corporate clients and small and medium enterprises– especially with regard to financing their operations and also in the market for financial services offered to communes, poviats, voivodeships and State budget sector. It is also the most important organiser of issues of municipal bonds. The high client service standards and effective credit risk assessment procedures enabled the PKO Bank Polski SA Group to increase its gross loan portfolio by 6% to the level of PLN 198.7 billion in 2015. With regard to consumer loans, the market share reached 22.9%, whereas the amounts due to customers reached the level of PLN 195.8 billion as at the end of 2015 which enabled the Group to maintain its leading position in respect of share in the deposit market, which amounted to 17.9%.

In 2015, the Group continued its activities concerning the improvement of efficiency of distribution network. As at the end of 2015, the largest network of PKO Bank Polski SA’s branches in Poland comprised 1 277 branches and 881 agencies. The Bank’s clients can use the systematically enriched electronic banking services offered under the iPKO brand and as a part of Inteligo account and introduced, new standard for mobile payments – IKO. Customers of PKO Bank Polski SA also have an increasing number of ATMs at their disposal – as at the end of 2015, there were 3 196 ATMs.

The PKO Bank Polski SA Group is one of the largest employers in Poland. As at the end of 2015, the PKO Bank Polski SA Group employed over 29 thousand people. The comprehensive learning and education offer was aimed at building professional and loyal staff providing increasingly higher standard of services to the clients and achieving high work performance.

The activities of the PKO Bank Polski SA’s Foundation for the public good in the widest possible range are the expression of the Bank’s social responsibility.

The PKO Bank Polski SA group in years 2011-2015